Shipping Information

We use UPS to ship our frozen Wagyu products nationwide, requiring a minimum order of $40. Orders placed throughout the week may be held until the following week to prevent spoilage over the weekend. For more information, refer to the chart and map below.

Standard Shipping and Handling:

Booth Creek Wagyu ships to the continental U.S. only. Alaska, Hawaii, and international destinations are excluded from our shipping range at this time. Booth Creek Wagyu can only be shipped to a street address for guaranteed delivery. P.O. Box addresses are not accepted.

Inclement weather may cause delivery delays beyond our control. In extreme circumstances, we may contact you about holding a shipment at our facility if bad weather is expected in your area during transit. 

Shipping insurance through Shiptection is offered at checkout to protect lost, damaged, or stolen shipments. We are not liable for uninsured orders that are delayed or damaged while in the possession of UPS.

For questions regarding shipping, contact us at info@boothcreekwagyu.com.

FREQUENTLY ASKED QUESTIONS

• How will my Wagyu be packaged for delivery?
• Your package will come in a box labeled Temperature Sensitive Product so our delivery service knows they have precious product on board. Inside this box, your Wagyu is placed on dry ice inside foam padding that completely surrounds the meat to ensure the ultimate protection.
• What should I do if there is an issue with my order?
• If there is an issue with your order, please reach out to us via phone, email, or chat on our website.
• How do I track my order?
• Once you have placed your order and it ships, you will receive an email with tracking information.
• What if my Wagyu arrives thawed or partially thawed?
• If your Wagyu is thawed or partially thawed, please reach out to us via phone, email, or chat on our website.
• Can I change or cancel my order? How do I do this?
• Your order may be changed or canceled as long as it has not been shipped. One of our Wagyu experts can assist you with changing or canceling your order, just reach out to us via phone, email, or chat on our website.