Refund Policy

100% Satisfaction Guarantee

We want you to feel good about every Booth Creek order from the moment it lands at your door.

If something is wrong with your order, tell us. Damaged box, incorrect item, thawing concern, or anything that does not look the way it should - we want to know, and we will make it right.

Because our beef is perishable, we cannot accept returns or exchanges. But that does not mean you are left dealing with a bad experience. Reach out with your order number and photos of the box, packaging, and affected items so our team can review it quickly and take care of you.

We stand behind our beef, our shipping, and the people who order from us. If we miss the mark, we will make it right.